Disclaimer and Policies

BUSINESS HOURS
Diamond Law LLC maintains business hours Monday through Friday from 9:00 a.m. to 5:00 p.m. Diamond Law LLC will be closed in observance of all national and court holidays. I often conduct business outside of normal business hours; however, this is a courtesy to clients and occurs completely within the discretion of Diamond Law LLC.

APPOINTMENTS
Meetings with Diamond Law LLC are by appointment only. Please arrive on time for your scheduled appointment, either in person or virtually. Late arrivals may need to be rescheduled for another day. While things understandably come up, clients must provide at least 24 hours' advance notice to change or cancel an appointment. Any appointments missed without providing advanced notice may result in a $50.00 fee to the client; this includes consultations.

CONSULTATIONS AND DESIGN CONFERENCES

Consultations are paid for attorney time, which will include time needed to review your documents, provide recommendations, and discuss next steps. Consultations for Criminal Record Sealing are $150 for 30 minutes. Design Conferences for estate planning are $250 for 1 hour. Consultations and Design Conference fees must be paid prior to the appointment time. Failure to do so will result in the consultation being canceled. To pay, please use the links provided in the Calendly booking tab. By scheduling an appointment with us, you agree that the consultation fee shall be considered earned once the appointment time is confirmed. You further agree that the firm has only agreed to render legal advice to you based on the information you provide for the consultation or design conference and that your engagement with the firm is limited to the duration of the consultation or design conference appointment. Appointment requests will be reviewed as soon as possible. If the firm is unable to meet with you due to a conflict or is unable to take your matter, the firm will contact you as soon as possible by email or phone, cancel your consultation request, and refund your consultation fee.

CLIENT COMMUNICATION
Diamond Law LLC uses the following methods to communicate directly with clients: phone, SMS text (with consent), email, mail, and voicemail. I work to make communication as convenient as possible for each client. As such, I strive to respond to all client communication within 48 hours (weekends and holidays excluded). Please note that while client communication may be responded to within 48 hours, all questions may not be answered within those 48 hours, especially if some research is required.

TEXT MESSAGE COMMUNICATIONS

We will ask your permission to contact you via SMS text. This permission may be verbal or it may be by checking a box on our page "Schedule a Call" form. In order to opt-in to periodically receive SMS messages you can reply with START or SUBSCRIBE to any text message sent from us.
If you require assistance, you can reply with HELP or SUPPORT to any text message sent from us.
If you wish to stop receiving text messages from us, reply with STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.

Message and Data Rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

PAPERLESS OFFICE AND ONLINE FILE ACCESS
Diamond Law LLC strives to be a paperless office. The firm stores electronic files on a variety of platforms, including on third-party cloud-based servers. By engaging Diamond Law LLC for legal services, a client consents to the firm’s use of these services for document storage and management.

BILLING AND PAYMENTS
Diamond Law LLC sends all invoices electronically. Diamond Law LLC accepts checks, money orders, cash, credit cards, debit cards, and eChecks.

NO ATTORNEY-CLIENT RELATIONSHIP WAS CREATED BY THE USE OF THIS WEBSITE

Neither your receipt of information from this website, nor your use of this website to contact Diamond Law LLC creates an attorney-client relationship between you and Diamond Law LLC. As a matter of policy, Diamond Law LLC does not accept new clients without first investigating for possible conflicts of interests and obtaining a signed engagement letter. Accordingly, you should not use this website to provide confidential information about your legal matter to Diamond Law LLC.

NO LEGAL ADVICE INTENDED

This website includes information about legal issues and legal developments. Such materials are for informational purposes only and may not reflect the most current legal developments. These informational materials are not intended and should not be taken as legal advice on any particular set of facts or circumstances. You should contact an attorney for advice on specific legal problems.

THIRD-PARTY WEBSITES

As a convenience, this website may provide links to third-party websites. Such linked websites are not under the control of Diamond Law LLC, and Diamond Law LLC assumes no responsibility for the accuracy of the contents of such websites.

AUTHORIZED PRACTICE OF LAW

The attorney at Diamond Law LLC is licensed to practice law in the state of Colorado. The ability of any attorney to engage in any activities on behalf of a client outside the attorney’s states of licensure is subject to state statutes and professional codes and court rules. Diamond Law LLC does not seek, and this website is not intended to solicit, legal employment outside the attorney’s states of licensure that would constitute the unauthorized practice of law.

We understand the importance of your privacy and strive to take all reasonable efforts to be transparent about what information we collect about you and to safeguard that information against intrusion or misuse. Except as required by a court or other lawful order, we will never re-distribute or sell personal information collected on our web servers. This privacy policy details the ways in which we collect information about you, what information we collect, and what we do with that information. You can always visit this page for the most up-to-date version of this privacy policy.

Collection and Use of Information

We collect two types of information from our visitors: anonymous information and personal information.

Anonymous Information

You do not have to provide any personal information to use many of the features of this website. However, your web browser or application may automatically provide certain information about you (“anonymous information”), such as your IP address, which may include your geographic location; details about browser software, operating system, and device; access dates and times; and referring and exiting URLs. We use this information, both individually and in the aggregate, to help us understand how visitors use our site and to improve our content and your experience visiting our site. We may retain this type of information indefinitely or to the extent permissible by law.

Personal Information

Our website contains certain features, such as contact forms, where you have the option to affirmatively provide information about yourself (“personal information”). You may be asked to provide personal information, including your name, address, email address, and telephone number(s). You have no obligation to use these features of our website. If you choose to provide us with personal information by submitting a contact form on this website, we may use that information to contact you back and to improve subsequent communications with you, if any. We may also use your voluntarily submitted personal information to keep you informed of law firm news and events, but only if you are provided the opportunity to opt out of that type of use (see Removal of Information and Opting Out section, below). We will seek your affirmative consent before using your personal information for any purpose other than those described in this policy. Information transmitted on the internet, including via the contact forms on our website, is not secure and should not be considered confidential. The submission of a form on our website does not constitute attorney–client communication and does not create an attorney–client relationship.

Use of Cookies

We use “cookies” (small data files) to improve our website’s functionality and our visitors’ experience. These cookies do not identify you personally or give us access to your computer. You can disable cookies in your browser or application settings, but doing so may result in reduced website functionality. By visiting our website and not disabling cookies, you consent to our use of cookies for the purposes described in this policy. We use a third-party analytics provider (Google Analytics) to help us understand how visitors use our site. Google Analytics uses cookies to collect information about our visitors, but it does not receive personally identifiable information through these cookies and is prohibited from combining, matching, or cross-referencing information from our site with any other information. You can review the Google Analytics privacy policy for additional information. Our website may also use the Google AdWords “remarketing” service to serve advertising on third-party websites (including Google) to previous visitors of our site. This service also uses cookies, and any information collected will be in accordance with this privacy policy and Google’s privacy policy.

Distribution of Collected Information

We will not disclose, without your consent, personal information collected about you, unless we are required to do so by law. In certain limited circumstances, and in compliance with applicable laws, we may share personal information with government authorities or others as required to protect the firm or certain third parties; or as otherwise required for compliance with applicable law or legal process. We will not distribute or sell personal information to third-party organizations.

Do Not Track Requests

We do not respond or otherwise take any action with regard to “Do Not Track” requests.

Third Parties and External Links

Some pages on our website may contain hyperlinks to websites of third parties. We take no responsibility for third-party content or websites, nor for any information you disclose to third parties by visiting their websites.

Removal of Information and Opting Out

Users seeking to opt out of receiving communications from the firm may reply to any marketing communication with the subject line “unsubscribe.” Please see the section above as it relates to opting out of any SMS text messaging.